The growing use of the Internet and digital services by society attracts an increasing number of scammers who may claim to represent legitimate entities and attempt to deceive users through different means such as: fraudulent emails, websites fake or illegitimate phone calls.

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FIMED® considers fraud prevention and cybersecurity of utmost importance and, therefore, has appropriate measures and practices to protect its clients' information.

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Below are some good practice tips and general recommendations that can help Internet users protect themselves and avoid being deceived by a person illegitimately pretending to represent FIMED®:

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All commercial activities undertaken by FIMED® are carried out through a commercial entity with legal personality and in no case on an individual basis or following an unsolicited communication.

All persons who generally interact with any third party in any potential business relationship are advised to ensure that they are communicating with the legitimate and authorized representative of such entity and to pay close attention to the details of any communication received for signs of possible fraud.

Legitimate FIMED® communications sent by email are sent exclusively from our registered domain names: @fimedgroup.com and @fimed.lu

Please note that fraudulent emails may include signals that indicate their illegitimacy, such as:

Email is not sent from the domains @fimedgroup.com and @fimed.lu
The email is sent from a domain similar to our registered domain, but with slight differences in wording.
The email requests some type of payment or deposit.

 

FIMED® does not tolerate any type of criminal activity. If you receive what you believe may be a fraudulent email or other form of illegitimate communication from anyone purporting to represent FIMED®, please report it to local authorities whenever necessary and appropriate.

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FIMED® does not accept any responsibility in relation to third party communications or third party websites that are not related to FIMED®.